Terms of use
Omega Shipping Agency Terms and Conditions.
Introduction
Welcome to Omega Shipping Agency. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use our services.
Services Offered
Omega Shipping Agency provides a wide range of shipping and logistics services, including but not limited to:
- Freight Forwarding
- Customs Brokerage
- Warehousing and Distribution
- Logistics Services
- Cargo Insurance
- Specialized Cargo Handling
- Consulting and Advisory
- Tracking and Tracing
- Packaging and Labeling
- Port and Terminal Services
Use of Services
- Eligibility: You must be at least 18 years old to use our services.
- Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Compliance: You agree to use our services in compliance with all applicable laws and regulations.
Payments and Fees
- Pricing: Our service fees are provided upon request and may vary based on the specific service and requirements.
- Payment Terms: Payments for services are due upon receipt of the invoice unless otherwise agreed upon in writing.
- Late Payments: Late payments may incur additional charges as specified in the invoice or service agreement.
Shipping and Delivery
- Schedules: Shipping schedules are subject to change based on weather conditions, port congestion, and other factors beyond our control.
- Liability: Our liability for any loss or damage to goods is limited to the terms specified in the relevant service agreement and applicable insurance policies.
- Insurance: Cargo insurance is available upon request and is recommended for high-value shipments.
Cancellations and Refunds
- Cancellations: Requests for cancellations must be made in writing and are subject to approval. Cancellation fees may apply.
- Refunds: Refunds are processed in accordance with our refund policy, which will be provided upon request.
Limitation of Liability
- No Warranty: Our services are provided “as is” without any warranties, express or implied.
- Limited Liability: To the fullest extent permitted by law, Omega Shipping Agency shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Indemnification
You agree to indemnify and hold Omega Shipping Agency, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of our services or violation of these terms.
Intellectual Property
- Ownership: All content, trademarks, and other intellectual property displayed on our website are the property of Omega Shipping Agency or its licensors.
- Restrictions: You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
Privacy Policy
Our use of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.
Shipping and Delivery
Any disputes arising from or related to these terms or our services shall be resolved through binding arbitration in accordance with the rules of Pakistan in Lahore, and judgment on the arbitration award may be entered in any court having jurisdiction.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting the revised terms on our website. Your continued use of our services constitutes your acceptance of the modified terms.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Omega Shipping Agency
Email: info@omegashippingagency.com
Phone: +92-42-35772072-73
+92-321-4477442
Address: 398-A-1, Ghalib Market, Gulberg III, Lahore, Pakistan
Thank you for choosing Omega Shipping Agency. We look forward to serving your shipping and logistics needs with the highest level of professionalism and care.
Gulberg III, Lahore
398-A-1, Ghalib Market, Gulberg III, Lahore, Pakistan
Working Time
from: 9am – 6pm
Monday – Saturday
Call Us
+92-42-35772072-73
+92-321-4477442